FAQ

I CAN'T FIND YOUR LOCATION

If you are on Industrial Road, Find 24 Hour Fitness. Enter 24 Hour Fitness parking, and you will see another parking lots as passing the fitness parking.

If you are on Old County Road, Make turn at Washington Street. Once you see InterMountain Electric Company on your right, Enter parking lots next to the company.

i am not in a restaurant trade. can i still buy from you?

Although we are specializing Commercial products, we welcome everyone for purchase our products. Just keep in mind, we DO NOT carry residential items and manufacturers.

What is your delivery policy?

Unfortunately, We currently DO NOT offer Free Delivery Services, but we are offering door-to-door delivery services, including installation and hauling your old unit. Rate varies from location to site conditions (such as 2nd floor without elevators or downtown delivery without loading zones)

Our Preferred Manufacturers' items and common refrigeration units usually takes 1-2 Business Days

Some large equipment may takes weeks to months

Do you sell parts or manuals?

San Carlos Restaurant Supply does not stock or sell parts or manuals all the time. We suggest that you contact the manufacturer directly. If you have difficulties finding right parts number, we can still assist you.

How is warranty issues handled?

All products sold by San Carlos Restaurant Supply come with the standard manufacture's warranty unless expressly stated in the product description. If you have additional questions, please contact us.

Do you handle used equipment?

San Carlos Restaurant Supply currently sells only new merchandise, but we're happy to assist you to buy and sell old restaurant equipment. You can place your advertisement to sell your old Restaurant supplies. To get more information, start here. We occasionally suspend used sales when our warehouse is lack of storage spaces.

​Find us behind the 24 Hour Fitness on Industrial Road in San Carlos

T: (650) 591-0321

F: (650) 591-2762

929 Washington St, San Carlos, CA 94070, USA

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